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Rescue Agency Manager

The complete management platform for search and rescue organizations, volunteer fire departments, and emergency response teams.

RAM helps you track what matters: your people, their qualifications, your equipment, and your working animals — all in one place.

Choose Your Path​

I'm a Team Member​

You've been invited to join an agency on RAM.

Start here:

  1. Set up your profile
  2. Add your certifications
  3. Learn about working with animals

I'm an Agency Administrator​

You're setting up RAM for your organization.

Start here:

  1. Complete setup guide — Follow the correct order
  2. Configure certifications
  3. Set up asset tracking

What RAM Does​

Track Your Team​

Manage members, emergency contacts, qualifications, and specialties. Know who's certified for what at a glance.

Monitor Certifications​

Never let a certification expire unnoticed. RAM tracks expiration dates and sends automatic reminders to members and administrators.

Manage Equipment​

Full inventory management with storage locations, assignment tracking, QR codes, and maintenance scheduling. Know where every piece of gear is.

Coordinate Working Animals​

Track K9s and other working animals with handler assignments, veterinary records, certifications, and public-accessible profiles via QR code.

Feature Overview​

FeatureWhat It DoesWho Uses It
Member ManagementTrack team members, roles, and contact infoAdmins, Team Leads
CertificationsMonitor qualifications and expiration datesEveryone
SpecialtiesDefine skills and required qualificationsAdmins
Asset ManagementTrack equipment, vehicles, and suppliesAdmins, Inventory Managers
Storage LocationsOrganize where equipment livesEveryone can view; Admins and Inventory Managers can change
Working AnimalsTrack K9s, handlers, and animal certificationsAdmins, Handlers
NotificationsAutomatic alerts for expirations and maintenanceEveryone
Activity LogsAudit trail of all actionsAdmins

For Administrators​

TaskGuide
Set up my agencyAgency Setup Guide
Create certification templatesCertification Templates
Set up specialtiesAgency Specialties
Configure asset trackingAsset Management
Manage team membersTeam Management
Configure notificationsNotification Settings
Manage working animalsAnimal Management

For Team Members​

TaskGuide
Update my profileMy Profile
Add certificationsMy Certifications
View my animalsAnimal Access

Coming Soon​

We're actively developing new features:

  • GPS Tracking & SAR Mapping (in alpha) — Real-time location tracking and a live command map, on the RAM mobile app. Not enabled for beta agencies by default.
  • Rapid Alerts (in alpha) — Critical push alerts to team members' phones, on the RAM mobile app.
  • Mission Management — Coordinate callouts from planning to debrief
  • Enhanced Reporting — Custom reports and analytics

See our Roadmap for details.

Get Help​

In the App:

  • Click help icons (?) throughout the interface
  • Use the Support menu to submit tickets
  • Submit feature requests via Enhancement Requests

Contact Us:

Documentation Sections​

SectionDescription
Admin GuideAgency setup, configuration, and management
User GuideDay-to-day usage for team members
RoadmapUpcoming features and what's new

Ready to get started? Choose your path above or browse the sidebar to find what you need.