Managing Your Records
RAM tracks more than certifications. The same screen holds training records, background checks, and other documentation. This page explains the record types and how review works. For the step-by-step screens (adding, uploading, renewing, deleting), see My Certifications.
Record Types
Select Certifications in the left sidebar, then Add certification. You choose a Record type:
| Type | Examples |
|---|---|
| Certification | CPR, EMT, SARTECH, Rope Operations |
| Training Record | Courses, workshops, continuing education. Always a record of your own, with no template |
| Background Check | Criminal, driving record, fingerprints (a Check Type is required) |
| Other | Anything else your agency tracks |
A member with Create certifications for any member who adds a record for someone else can also choose Medical Record, Vaccination, License, and Insurance.
Templates
Your agency creates certification templates for Certification, Background Check, and Other records. A template fills in the details, may calculate the expiration date, and sets what your agency requires, such as a document upload. Choose one when adding a record, or leave it blank for a record of your own. Records your agency requires of every member that you're missing are listed at the top of My Certifications.
How Review Works
After you submit a record, your agency may review it. Its Verification status shows where it stands:
| Status | What to do |
|---|---|
| Pending review | Nothing. Wait for your agency |
| Verified | Done. The record is locked: you can renew it but not edit or delete it. To change it, ask an administrator or a certification verifier to unlock it |
| Needs changes | Edit the record to fix what was sent back. It will be reviewed again |
| Not submitted | Finish and submit it |
A record's Validity (Active, Expiring soon, Expired, and so on) is separate from review. A record can be Verified and still Expired. Verifying needs the Validate certifications permission.
More
- Renewing, adding a prior version, and deleting: My Certifications
- Qualifications built from your certifications: My Certifications
- Who can see your records: My Certifications. Records are never public, except what you choose to share on your Digital ID card. See My Profile
- Lost your certificate? Ask the issuing organization for a replacement, upload it, and tell your administrator it's on its way